SC-3.2.6: Help link in inconsistent location

Corpus WCAG 2.2Applies to WCAG 2.2Level AAutomatable: no

Summary: Contact help appears in the header on one page and the footer on another.

Why it fails: Users who rely on predictable help placement cannot find assistance quickly because its location changes between pages.

Multi-page: Failure may only be observable together with: SC-3.2.6/p02.


Failure technique

Synthetic specimen — no W3C failure technique.

Understanding

Quickref

Intentional failure — audit this region

SC-3.2.6

Help

Checkout

Help link appears in the header on this page.

<header><a href="help.html">Help</a></header>
<h1>Checkout</h1>
<p>Help link appears in the header on this page.</p>
Expected audit result

Manual check: Compare both pages and confirm help is not in the same relative order or location.