SC-3.2.6 · p02: Help link in inconsistent location (variant page)

Corpus WCAG 2.2Applies to WCAG 2.2Level AAutomatable: no

Summary: Contact help appears in the header on one page and the footer on another.

Why it fails: Users who rely on predictable help placement cannot find assistance quickly because its location changes between pages.

Multi-page: Failure may only be observable together with: SC-3.2.6.

Failure technique

Synthetic specimen — no W3C failure technique.

Intentional failure — audit this region

Help link appears in a sidebar on this page.

<aside class="sc326-help"><a href="help.html">Help</a></aside>
<h1>Account</h1>
<p>Help link appears in a sidebar on this page.</p>

Expected audit result

Manual check: Compare both pages and confirm help is not in the same relative order or location.